Setting up Diggy

Note on availability: Diggy is currently in beta testing and is included for free in all plans. We expect to release Diggy to the public around the end of 2025, after which a new pricing may apply to use Diggy.

Who is Diggy?

Diggy is the AI assistant that helps you make the most out of your Diggspace.

Hi! I'm Diggy and I'm here to help!

Diggy helps you find the information you want naturally. You no longer need to search for the right keywords, Diggy has your back.

Activating Diggy

Diggy is currently in a beta test, therefore, in order to activate Diggy, you have to reach out to your support contact to enroll in the beta program.

Keep in mind that Diggy will be updated frequently, and we heavily appreciate your feedback regarding your experience using Diggy.

Controlling Access to Diggy

By default, Diggy is available to all users in Diggspace.

If you want to limit the access your users have to Diggy, you can enable it for administrators only.

To limit Diggy to administrators, follow these steps:

Go to Global Settings > Integrations > Diggy.
Activate the toggle titled "Available only for administrators".
Save the settings.

From then on, only users with the role Global Admin or Diggy Admin will be able to access Diggy. The remaining users will not be able to view or interact Diggy.

After this setup, you can start chatting with Diggy or get help writing your next article!

Making the most out of Diggy

Diggy will use the information present in your Diggspace, therefore, you need to ensure that the information in the portal is up-to-date and complete.

For some recommendations on how to get the best usage out of Diggy and Diggspace, read our article on best practices for Diggy.