Ever struggled with ensuring everyone reads the most important communications? Ever needed to get people to acknowledge critical information?
With the new Read Confirmation feature, Diggspace can now help you do both of these! Watch this 5-minute video explaining the feature, or read below to learn how.
When you have an important article that you want to promote in your organization, and want people to confirm they've read, you can simply enable the Require read confirmation setting under Advanced Settings in the article form. Once you publish the article, all users will be notified that there is a new article requiring their attention. This notification will bypass the users' notification settings to ensure that the most important information always reaches the right people.
If you do not see the Read Confirmation section under advanced settings, you may not have the right permissions. Make sure you are a Global Admin or and admin of the scope where you are publishing the article.
All users who access the article will then see the read confirmation alert, asking them to confirm they've read the article.
As users confirm that they have read the article, you can follow the progress along within the content editor, by clicking View Progress under the Read Confirmation section.
This opens up a modal showing you everyone from whom a read confirmation has requested, their status, and read date. Here you can search by name or email, or filter by read status. Additionally, you can export the read progress into an Excel sheet to view everyone's progress together, or calculate some additional statistics.
If you are not happy with the progress of read confirmation, you can also click on Notify users who haven't read, which will resend the read confirmation notification to all users who haven't read yet.
As a final note, we think this is a very powerful feature, but be careful to avoid spamming your users with too many notifications, as this may have the opposite effect.
We'd love to hear what you think about this, so please reach out with your feedback!
AI assisted content creation - January 8, 2025
Do you use AI to generate ideas for articles you'd like to publish? Tired of switching between websites and apps while crafting the content you publish in Diggspace?
If you do, then good news, Diggy just got smarter and more capable!
You can now ask Diggy to help
you write your articles, making content creation a breeze. All you have to do is tell Diggy what you are writing about and how you'd like him to help. You can even set the tone of the writing so that it matches the impact you'd like to have on your organization.
If you are worried about how AI generated content may lead to inconsistent messaging and writing, you can also set rules for how Diggy will generate content for your users. This will help you make sure that the content published matches the organization's guidelines.
Microsoft 365 search integration - November 13, 2024
Ever searched your Microsoft 365 tenant only to find the information you were looking for was on Diggspace or vice versa? Well, you can now rest easy that there is a single place to search on.
Our newest feature lets you search your Microsoft 365 work files right from Diggspace.
To learn more about the new integration with the Microsoft 365 search, check out our knowledge base.
Channel Staff - October 11, 2024
Diggspace's latest feature is Channel Staff, that focuses on granular content creation permissions for managing portal content more effectively.
Each channel will now have users with specific roles, allowing more precise control over who can create, edit or manage channel content. This resolves the challenge of either letting everyone create content or needing approval for all users.
Roles Overview
Contributor: Can create and edit their own posts but needs approval to publish.
Author: Can create, edit, and publish their own content.
Editor: Can edit and publish any content and manage Contributors and Authors.
Administrator: Has full control over content, staff, and channel settings.
Key Benefits
Reduced content management load: By decentralizing content creation to trusted staff.
Granular control: Allows specific permissions based on user roles, increasing flexibility and efficiency.
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